LOTUS Bank, a dynamic Non-Interest Bank in Nigeria has lived up to its essence of being Deeply rooted in Ethical Banking.
Since the beginning of the cashless policy, the bank has remained the go-to Bank to access the new naira notes. Across all its branches its ATM machines have continued to dispense the new notes to both LOTUS customers and non-customers alike non-stop on weekdays and weekends.
Our interaction with the majority of the bank’s customers says that LOTUS has shown superior customer empathy, being one of the very first to provide canopies and chairs and giving attention to all without discrimination.
The caring nature of LOTUS Bank should be emulated by all financial service providers by putting the people first in all situations.
Mr. Oluremi Akande, Head, Corporate Communications said “LOTUS Bank is built on a solid principle of fairness and equity for all, our banking model is solidly rooted in Ethical banking and that is our watchword.
He reiterates “we are changing the narratives with our drive to bring responsible banking to all. Notice that most of our branches are not gated, it reflects our welcome everyone disposition as a bank”
“We will continue to deliver on our mandate of financial inclusion for all through our dynamic products and services, superior customer service powered by technology, and Ethical values of fairness.
